Privacy Policy

About This Policy

Si Epoxy Adhesives ("we", "us", "our") operates siadhesives.com. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or place an order with us via WhatsApp or UPI.

By using our website or placing an order, you agree to the collection and use of information as described in this policy.

Information We Collect

When you place an order or contact us, we may collect:

• Your name and WhatsApp number
• Delivery address and pin code
• UPI ID or payment reference number
• Order details — product name, quantity and preferences
• Email address if you contact us via email

When you visit our website, we may also automatically collect basic technical data such as browser type, device type and approximate location via standard web analytics tools.

How We Use Your Information

We use your information only for the following purposes:

• Processing and fulfilling your order
• Communicating order status, dispatch and tracking details via WhatsApp
• Resolving any complaints, returns or refund requests
• Improving our website and customer experience
• Complying with legal obligations

We do not use your information for unsolicited marketing or share it with third parties for advertising purposes.

Who We Share Data With

We do not sell or rent your personal information. We only share your data in the following limited circumstances:

• Courier partners — your name and delivery address are shared with our shipping partners to deliver your order
• Payment processors — UPI transactions are processed through your chosen UPI app and we do not store payment credentials
• Legal requirements — if required by law or court order

Cookies & Analytics

Our website uses Google Analytics and Google Search Console to understand how visitors use our site. These tools may use cookies to collect anonymous usage data such as pages visited, time on site and general location.

We do not use cookies to track your personal identity or for advertising. You can disable cookies in your browser settings at any time.

How We Protect Your Data

We take reasonable precautions to protect your personal information. Our website is secured with HTTPS via Cloudflare SSL. WhatsApp communications are end-to-end encrypted.

We retain your order information for as long as necessary to fulfil the order and comply with legal obligations. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of any future communications from us

To exercise any of these rights, please contact us via WhatsApp at +91 8595955752 or email at superjoe10001@gmail.com.

Privacy Queries

For any privacy-related concerns, please contact us:

• WhatsApp: +91 8595955752
• Email: superjoe10001@gmail.com
• Address: Kh No. 936, Near Gali No. 17-18, Karhera, Mohan Nagar, Ghaziabad, UP 201007

Last updated: March 2026