Privacy Policy
Si Epoxy Adhesives has operated from its Ghaziabad warehouse since 2016, processing thousands of orders via WhatsApp without a single data breach. This policy explains how personal information is handled when customers order from Si Epoxy Adhesives.
What personal information does Si Epoxy Adhesives collect?
4 data points — name, WhatsApp number, delivery address, and UPI payment reference — are all Si Epoxy Adhesives collects when you order. No payment credentials are stored. The website uses Google Analytics for anonymous usage data only, with no personal tracking or advertising cookies.
Does Si Epoxy Adhesives share my data with third parties?
No. We do not sell or rent your personal information. Your name and delivery address are shared only with our courier partners (Delhivery, Blue Dart) to fulfil your order. UPI transactions are processed through your chosen UPI app. We never share data for advertising purposes.
About This Policy
Si Epoxy Adhesives ("we", "us", "our") operates siadhesives.com since 2018. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order via WhatsApp or UPI. By using our website or placing an order, you agree to the practices described in this policy.
Information We Collect
When you place an order or contact us, we may collect:
- Your name and WhatsApp number
- Delivery address and pin code
- UPI ID or payment reference number
- Order details — product name, quantity, and preferences
When you visit our website, we may automatically collect basic technical data such as browser type, device type, and approximate location via standard web analytics tools (Google Analytics).
How We Use Your Information
We use your information only for: processing and fulfilling your order, communicating order status and tracking via WhatsApp, resolving complaints or replacement requests, improving our website and customer experience, and complying with legal obligations. We do not use your information for unsolicited marketing or share it with third parties for advertising.
Who We Share Data With
We do not sell or rent your personal information. We only share your data in limited circumstances: courier partners receive your name and delivery address to ship your order; UPI transactions are processed through your chosen UPI app (we do not store payment credentials); and legal disclosures if required by law or court order.
Cookies & Analytics
Our website uses Google Analytics to understand how visitors use our site. These tools may use cookies to collect anonymous usage data such as pages visited, time on site, and general location. We do not use cookies to track your personal identity or for advertising. You can disable cookies in your browser settings at any time.
Data Security
We take reasonable precautions to protect your personal information. Our website is secured with HTTPS via Cloudflare SSL, renewed annually. WhatsApp communications are end-to-end encrypted. We have maintained zero data breaches since 2018. We retain your order information only as long as necessary to fulfil the order and comply with legal obligations. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to request access to the personal data we hold about you, request correction of inaccurate data, request deletion of your personal data, and opt out of any future communications. To exercise any of these rights, WhatsApp us at +91-8595955752.
Contact Us
For any privacy-related concerns, contact us via WhatsApp at +91-8595955752 or visit our warehouse at Kh No. 936, Near Gali No. 17-18 Mai, Karhera, Mohan Nagar, Ghaziabad, UP 201007.